What payment methods do you accept?
Check out our payment options here !
Do you offer free shipping?
Yes, delivery is free in United States. See our shipping policy for more information.
What is your return policy?
You can find our return policy here .
When will I receive my refund after returning my product?
Once your return is approved, you will be refunded within 7 days. Please see our return policy for more information.
How can I track my order?
You can track your order via our Order Tracker page .
Do you ship internationally?
No, we currently only deliver to United States.
What should I do if I receive a defective product?
Don't worry, if you receive a defective product, we'll replace it free of charge. However, you must notify us and return it within 30 days. Please see our return policy for more information.
Can I cancel my order after placing it?
We offer a 24-hour cooling-off period after placing your order. If you change your mind within this time, please let us know and we will cancel your order.
How to contact customer service?
You can contact our customer service by visiting our contact page where you can fill out and submit a contact form, or you can send us an email.
How do I know if an item is in stock?
If you can add an item to your cart, it is in stock and ready to ship to you.
Do you have a physical store I can visit?
We are an online store, which allows us to offer our customers the best prices and selection.
Can I order in bulk for my business or organization?
Yes, it's possible! Contact our customer service for more information on group orders.
How long does it take to receive my order?
You can consult our shipping policy for more information.
Here are our contact details:
Website Name: Floro Moda
Email: support@floromoda.com
Phone: +1 313 762-1438
Address: M3WJ+2GX, Brooklyn, NY 11221, United States
Customer support: Monday to Friday 9.00 AM - 6.00 PM
We aim to response our all inquiries within 24 Hours